OSS is one of the well known Indian buying house from Delhi exporting and supplying a wide variety of products.

We have expertise for sourcing, sampling, quality checks, Inspections, Audit and shipment co-ordination. OSS is a one stop shop for all importers, we act as their Indian counterparts and deliver a wide range of buying services. We have a strong vendor base across India for sourcing of Home Furnishings, Floor Coverings, Housewares, Furniture, Apparels, Gifts and Accessories, Christmas Items, Henna and more.

With our strong business associations with the country’s best suppliers, exporters and manufacturers dealing in a vast variety of products we bring the choicest range of products to our buyers offering them the best of designs, quality and prices.

Quality Process

As the sourcing, buying and Indian inspection agents / agency (3rd party inspection agency) for products such as home furnishings, home textiles, furniture, home decor, glassware, gift items and a whole range of accessories, we take the full responsibility from selecting a vendor, selecting the good quality raw material, and sending the initial production pieces it to the client for approval and on their approval starting mass production.

Quality is our priority. We work as per the requirements and specification from our valuable clients. Our group of experienced professionals conducts rigorous quality checks at every stage of production and also after the final product is made the entire consignment is checked and timely dispatched. The process of Quality assurance follows as:

Selection of the vendor: Some of the prerequisites that we look for in our vendor are technical abilities, factory layout, equipments, personnel, productivity, financial strength and reputation, based on years of experience & interaction. If our client prefers a particular vendor, we work with them as well.

Briefing the vendor: A correct and unambiguous briefing is essential for a "first time right" product. Our expert and cognizant team members interact on a "one to one" basis with the vendors to give them a product briefing and explain the details related to raw material, dimensions, designing, process to be used etc.

Prototype and sample production: The production of the ordered lot starts only once the sample produced by the vendor is up to the mark.

In-house quality check, at our end: Our quality controllers ensure that quality is maintained throughout production process. The sample is sent to us for due verification.

Client's approval: Once the product satisfies us, we send it to the client for their final approval. If any modification is needed, we again send it back to the vendor and all the changes are carried out to meet the exact specification.

Mass production starts, in batches: After approval, the production starts on a fully fledged scale. In order to keep a check, it is broken down into smaller lots.

Visit from our personnel: At this step, again we do a quality check. This is done not only to ensure the quality of finished product, but also considers the warehousing conditions. The place must be spacious and fit for storing the end goods.

Further production completed: After the process and product is found out to be up to the mark, we allow vendor to further production and the entire consignment is produced.

Entire consignment checked, one more time: After the completion of the manufacturing process, the product is thoroughly checked. While the goods are being packaged, quality controllers re-inspect randomly, selecting packages from the final shipment.

Packed and dispatched: We ensure on-time deliveries to our clients. The packaging ensures minimal loss during transit and ease in unloading. If client needs a special packaging, we do arrange it. All the shipping and documentation are also coordinated by us to reduce the workload of our client.

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